• Join
  • Contact
  • 0Shopping Cart
Medical Affairs Professional Society
  • Membership
    • Join MAPS
    • Renew Your Membership
    • Access Your Profile
    • Membership FAQ
  • Professional Development
    • Online Courses
    • Knowledge Center
      • Standards & Guidance
      • Position Papers
      • Benchmark Reports
      • Webinars
      • Articles
      • Podcasts
    • Textbook
  • MasterClass
    • MasterClass
    • MasterClass Onsite
  • Partnerships
    • Industry Partnership Program
    • Partner Circle Solutions
    • Media Planner
  • Events
    • MAPA-MAPS Sydney Summit 2025
  • Opportunities
    • Focus Area Working Groups
    • Awards
    • Chapters
    • Get Involved
    • Mentorship Program
    • Job Postings
  • About
    • Mission, Vision & Value
    • Leadership
    • Career Resources
    • Our Team
    • Policies
    • Bylaws
  • Menu Menu
  • LinkedIn
  • X
  • Instagram
Charlotte CMO featured 2

MAPS Appoints Charlotte Kremer, MD, MBA, as Chief Medical Officer

November 3, 2023/in SEARCH BY TYPE, MAPS News & Updates/by Travis Hege

“I see Medical Affairs co-leading the pharmaceutical and MedTech industries into a new era of patient-centered evidence generation and communication in a valued-based world,” Kremer says.

Read more
https://medicalaffairs.org/wp-content/uploads/2023/11/Charlotte-CMO-featured-2.png 321 845 Travis Hege https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Travis Hege2023-11-03 10:23:152025-06-20 13:00:18MAPS Appoints Charlotte Kremer, MD, MBA, as Chief Medical Officer
Gustavo Kesselring Announcement

MAPS Appoints Dr. Gustavo Kesselring as Senior Advisor for Professional Development

October 19, 2023/in SEARCH BY TYPE, MAPS News & Updates/by Travis Hege

Kesselring will work with the MAPS Professional Development Committee to assist with the creation of courses supporting 7 Medical Affairs competency certification tracks identified in the MAPS 5-year strategic plan. 

Read more
https://medicalaffairs.org/wp-content/uploads/2023/10/Gustavo-Kesselring-Announcement.png 321 845 Travis Hege https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Travis Hege2023-10-19 14:38:512025-06-20 13:11:43MAPS Appoints Dr. Gustavo Kesselring as Senior Advisor for Professional Development

Pulse of the Medical Devices Market Report

August 1, 2023/in Uncategorized/by Maria Giordano

DistillerSR recently surveyed global professionals in the in-vitro diagnostics and medical devices industry to fully understand the level of organizational preparedness and management maturity in literature review practices in the industry. Download the full report [SPONSORED BY DISTILLERSR].

Read more
https://medicalaffairs.org/wp-content/uploads/2023/07/Cover-DistillerSR-Website-and-Innovate-Images.png 228 600 Maria Giordano https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Maria Giordano2023-08-01 03:13:002023-09-14 10:57:45Pulse of the Medical Devices Market Report

The State of Virtual Collaborative Meeting Technology

July 6, 2023/in Uncategorized/by Maria Giordano

Array recently facilitated a roundtable discussion on the “State of Virtual Collaborative Meeting Technology” to learn more about experiences with the technology and the potential path forward.

Read more
https://medicalaffairs.org/wp-content/uploads/2023/07/Array-Innovate-Roundtable-Article-cover-Website-and-Innovate-Images.png 228 600 Maria Giordano https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Maria Giordano2023-07-06 06:56:002023-09-14 10:50:04The State of Virtual Collaborative Meeting Technology

AI Application in Medical Affairs – Advanced Course

June 9, 2023/in MAPS Members Only, ACCESS, SEARCH BY TOPIC, Digital, Customer Engagement & Scientific Comms, Digital Trends & Opportunities, Content Hub, E-Learning Courses/by Jalene Kaiser

AI Application in Medical Affairs – Advanced Course

This course includes

  1. 2 hours of on-demand learning content
  2. Downloadable resources
  3. Access on Mobile
  4. Certificate of Completion

What you will learn?

  1. An Overview of digital transformation underway in Medical Affairs
  2. Modular content creation using artificial intelligence (AI)
  3. The use of AI on medical information query management
  4. AI applications used for medical, legal, and regulatory (MLR) review
  5. AI tools used for personalizing customer interactions
  6. Insight generation using AI

Course description

This comprehensive course is tailored to professionals in the pharmaceutical, biotechnology, and medical device industries who work in Medical Affairs functions. It addresses the impact of technology and automation on Medical Affairs in the post–COVID-19 era, which has been accelerated by the pandemic.

This curriculum delves into the utilization of AI in the creation of personalized content, management of medical queries, and prediction of customer engagement pathways.

Additionally, it examines the use of AI in MLR review processes to allow for a more strategic allocation of resources and highlights current AI applications utilized in MLR reviews.

Furthermore, this curriculum explores the application of AI in personalizing customer interactions and utilizing next-best actions, content affinity, and channel affinity in Medical Affairs interactions, as well as AI’s role in generating insights.

Our on-demand content, which includes animations and rich graphics, is presented in a clear and concise manner, making it easy to understand and apply in real-world scenarios. Upon successful completion of the Certification Quiz, a downloadable version of this curriculum will be made available to users..

Learning activities/assessments: eLearning self-paced modules, knowledge checks, and a brief pre- and post-test

Approximate time to complete the activity: 120 minutes

Prerequisites: The eLearning module “Artificial Intelligence Foundations for Medical Affairs” is highly recommended.

Audience: Intermediate-level content for Medical Affairs professionals who have digital experience

Credits: As an IACET Accredited Provider, Medical Affairs Professional Society offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. MAPS is authorized by IACET to offer 0.2 CEUs for this program. 

Participants/attendees must complete 100% of the program and receive a minimum of 70% on the post program assessment.

At the conclusion of this online learning activity, participants should be able to:

1. Recall the impact of technology and automation across Medical Affairs in a post-Covid-19 world especially accelerated due to the pandemic

2. Articulate the potential business cases for AI within the Medical Affairs function

3. Describe the use of AI in modular content creation to deliver personalized targeted content

4. Explain how AI can help in the content supply chain and query management

5. Identify how the integration of AI and data sources predicts an ideal customer engagement pathway

6. Explain the need for AI in MLR review to allow reviewers to do more strategic work

7. List a few examples of AI applications in MLR review

8. Explain the role of AI in advanced MI portal search

9. Discuss the importance of conversational AI in customer interactions

10. Describe how AI can help in insight generation

11. List a few use cases of insight generation using AI in Medical Affairs

https://medicalaffairs.org/wp-content/uploads/2023/06/AI-Application.png 321 845 Jalene Kaiser https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Jalene Kaiser2023-06-09 08:14:452024-06-07 07:55:48AI Application in Medical Affairs – Advanced Course
MyHealthTeams Eric Peacock

How Medical Affairs Can Drive Patient-Focused Drug Development

January 18, 2023/in Uncategorized/by Medical Affairs

2023 brings increased expectations from the FDA for patient-focused drug development (PFDD). Medical Affairs organizations need to develop new skills to put the patient voice at the center of drug, device, and diagnostic development and evaluation.

Read more
https://medicalaffairs.org/wp-content/uploads/2021/08/MyHealthTeams-Innovate-Featured.png 321 845 Medical Affairs https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Medical Affairs2023-01-18 10:53:412023-02-24 13:02:06How Medical Affairs Can Drive Patient-Focused Drug Development

Introduction to External Education (EE)

December 14, 2022/in Competency, Medical Education of External Stakeholders, Customer Engagement & Scientific Comms, Content Hub, E-Learning Courses/by Jalene Kaiser

Introduction to external Education eLearning Course

Free to Members and Non-Members

If you are new to Medical Affairs, just getting started in developing your skills in medical education, or want a quick refresher, sign up for this e-learning module which provides an introduction and overview of all the different types of industry approaches to External Education (EE). The course will help you:

  • Plan and implement different types of EE while adhering to regulations and compliance restrictions
  • Strategically incorporate EE into your medical plan in a way that can bring value to all stakeholders
  • Increase the efficiency and quality of your EE deliverables in order to impact healthcare professionals and their patients

Learning activities/assessments: eLearning self-paced module with knowledge checks and a brief posttest

Approximate time to complete the activity: 30 minutes

Prerequisites: None

Audience: Beginner to Intermediate; For any Independent Medical Education (IME) and/or Medical Affairs professionals involved in External Education

Learning Objectives:

At the conclusion of this online learning activity, participants should be able to:

  • Define External Education and identify the key differences between CPD from CME
  • Distinguish and contrast the types of commercially and medically-led education
  • Summarize several approaches to industry external education and identify examples of these events
  • Identify key requirements for delivering high-quality External Education
  • Select the four main components of the External Education planning and execution process

Activity Developers:

MAPS is appreciative of the following MAPS members and other individuals who were instrumental in creating the course content.

  • Content Developer: Ivan Desviat, Director Global Medical Education Excellence, Abbvie
  • Content Developer: Jacqueline Waldrop, Sr. Director, Global Medical Grants, Pfizer
  • Content Developer: Sarah Funderburk, SVP, Senior Medical Strategy Director, Caudex
  • Content Developer: Patricia Jassak, Director, IME and Medical Affairs, Astellas
  • Content Developer: Kirtida Pandya, Executive Director, Medical Services and Operations, Sandoz
https://medicalaffairs.org/wp-content/uploads/2022/12/intro-to-EE-Elearning.png 321 845 Jalene Kaiser https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Jalene Kaiser2022-12-14 10:27:312023-11-13 07:56:38Introduction to External Education (EE)

Independent Medical Education (IME)

December 14, 2022/in Competency, Medical Education of External Stakeholders, Customer Engagement & Scientific Comms, Content Hub, E-Learning Courses/by Jalene Kaiser

Independent Medical Education eLearning Course

FAWG Group: External Education

Member: Free

Non-Member: 135$

Interested in broadening your understanding of the different types of External Education in the spirit of omnichannel engagement, and more specifically in Independent Medical Education? Designed Specifically for Medical Affairs professionals working in the Independent Medical Education (IME) function, as well as, other MA Professionals involved in External Education (EE), This course:

  • Articulates the definition and principles of IME
  • Explains how to comply with global regulations and company policies on IME
  • Equips learners on incorporating IME into a Medical Affairs strategy
  • Leads participants in the grant process from pre-submission to review and decision-making; and
  • Demonstrates and applies an outcomes framework that informs planning and grant decision-making

The one-hour course will assist organizations to not only understand the breadth and depth of IME but also plan for upskilling their team as needed and enhance collaboration with other Medical Affairs and cross-functional partners to leverage synergies.

Learning activities/assessments: eLearning self-paced module, knowledge checks, and brief posttest (moderate difficulty)

Approximate time to complete the activity: 60 minutes

Prerequisites: The eLearning module “Introduction to External Education” is highly recommended.

Audience: Beginner to Intermediate; For any Independent Medical Education (IME) and/or Medical Affairs professionals involved in External Education

At the conclusion of this online learning activity, participants should be able to:

  • Articulate the definition and principles of IME
  • Comply with global Regulations and company policies on IME
  • Incorporate IME into a Medical Affairs strategy
  • Appropriately participate in the grant process from pre-submission to review and decision-making; and
  • Recognize how an outcome framework informs planning and grant decision-making

ACTIVITY DEVELOPERS:

MAPS is appreciative of the following MAPS members and other individuals who were instrumental in creating the course content.

  • Content Developer: Kimberly Braithwaite, Manager, Global Medical Education & Academic Organization Relations, EMD Serono
  • Content Developer: Sarah Funderburk, SVP, Senior Medical Strategy Director, Caudex
  • Content Developer: Patricia Jassak, Director, IME, and External Medical Affairs, Astellas
  • Content Developer: Pamela Mason, Sr. Director, Medical; Education Grant’s office, AstraZeneca
  • Content Developer: Kirtida Pandya, Executive Director, Medical Services and Operations, Sandoz
  • Content Developer: Jacqueline Waldrop, Sr. Director, Global Medical Grants, Pfizer
https://medicalaffairs.org/wp-content/uploads/2022/12/IndependentME-IME-eLearning.png 321 845 Jalene Kaiser https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Jalene Kaiser2022-12-14 10:15:002023-11-13 07:56:49Independent Medical Education (IME)

Case Study: Patient Education in a Social Network

November 14, 2022/in Uncategorized/by Medical Affairs

Medical Affairs teams are innovating their approach to engaging patients and empowering people to manage their chronic health conditions. Here, we explore one case study of people living with hidradenitis suppurativa.

Read more
https://medicalaffairs.org/wp-content/uploads/2022/11/MyHealthTeam-Innovate-feature-image.png 321 845 Medical Affairs https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Medical Affairs2022-11-14 11:18:312023-01-05 14:08:12Case Study: Patient Education in a Social Network
MyHealthTeam Health Equity Featured

How Online Patient Communities Promote Health Equity

October 12, 2022/in Uncategorized/by Medical Affairs

MAPS speaks with Eric Peacock, co-Founder and CEO of MyHealthTeam, about the alignment between social justice and business best-practices to promote health equity using patient communities.

Read more
https://medicalaffairs.org/wp-content/uploads/2022/10/MyHealthTeam-Health-Equity-Featured.png 321 845 Medical Affairs https://medicalaffairs.org/wp-content/uploads/2025/03/MAPS-Logo-R-NoTagLine-2048x679-1.png Medical Affairs2022-10-12 10:57:212022-11-14 11:19:40How Online Patient Communities Promote Health Equity
Page 2 of 8‹1234›»
MAPS LinkedIn

Elevate Podcast Channel

Popular
  • Murali Gopal Featured
    Why Good Science is Good Business: A Conversation with Murali...October 15, 2020 - 12:05 PM
  • Medical Affairs Launch Excellence
    Standards & Guidance: Launch ExcellenceJune 26, 2025 - 11:00 AM
  • 58
    Value Based Contracting & Innovative Payor Engagement...April 20, 2018 - 10:44 AM
  • 59
    Best Practices for Managing the Life Cycle of an Investigator-Initiated...May 4, 2018 - 10:44 AM
  • 8
    Now More Than Ever, HEOR Plays a Central Role in Forging...June 24, 2018 - 10:51 AM
  • 47
    Navigating Career Transitions: How to Maximize Your Impact...June 29, 2018 - 10:41 AM

Connect with Us

602 Park Point Drive, Suite 225, Golden, CO 80401 – +1 303.495.2073

© 2025 Medical Affairs Professional Society (MAPS). All Rights Reserved Worldwide.

Follow Us
  • Link to X
  • Link to LinkedIn
  • Link to Instagram
Subscribe to MAPS Newsletter
MAPS Program Support Services
Policies and Positions

Scroll to top
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}