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Chatbots and conversation AI
August 31, 2022 @ 10:00 AM – 11:00 AM
The use of conversational AI and chatbots is becoming mainstream in Life Sciences, and is an increasingly important component of Medical Affairs offerings. We will lay the foundation of what conversational AI is, best and emerging practices, provide use cases, and discuss regulatory and legal considerations.
In this webinar, experts will:
1. Discuss the current environmental landscape for conversational AI/Chatbots
2. Provide practical learning through a case study presentation on how to implement conversational AI/Chatbots (KPIs, use cases, metrics, learnings)
3. Identify and debate legal and regulatory considerations when implementing conversational AI/Chatbots
Speaker:
Jennifer Riggins, PharmD
President, JSR Medical Affairs Consulting
Speaker:
Richard Marcil
Co-Founder and Chief Customer Officer, ConversationHEALTH
Speaker:
Danielle Titus, PharmD
Tumor Director, Medical Information, Astra-Zeneca
Speaker:
Darshan Kulkarni, Pharm.D, MS, Esq.
Principal Attorney, The Kulkarni Law Firm
