In this webinar, three panelists explain how medical information teams are transforming customer experience through digital transformation and provide details around use of web portals, chatbots, literature search, content authoring and query management

Educational objectives: This webinar will provide the following learning objectives to the audience:

1. Identify the key role of medical information in improving customer experience
2. Understand the role of technology in overcoming challenges
3. Explore usage of web portals, chatbots, literature search, content authoring and query management