MEDICAL OPERATIONS

FOCUS AREA WORKING GROUP

The Medical Operations Focus Area Working Group (FAWG) is a community dedicated to advancing the role of Medical Operations professionals. We strive to create a platform that facilitates strategic partnerships and fosters collaboration within the Medical Affairs ecosystem. Its strategic mission and objectives are as follows:

Activities:

  • Evolving our role as strategic partners: We work toward building a community that understands and embraces the evolving role of Medical Operations professionals as strategic partners within the health-care industry.

  • Developing skills and competencies: We aim to enhance the skills and competencies of Medical Operations professionals through educational programs, training sessions, and networking opportunities. 65

  • Standardizing and simplifying innovation within Medical Operations: We seek to establish standardized processes and frameworks that promote innovation within Medical Operations, ensuring efficiency and effectiveness.

  • Strengthening collaborations: We act as strategic connectors, fostering both internal and external collaborations within the Medical Affairs ecosystem to drive innovation, knowledge sharing, and best practices.

  • Enhancing cross-functional relationships: We aim to improve cross-functional relationships within Medical Affairs and across the entire organization, fostering communication, teamwork, and alignment of goals.

  • Supporting compliant scientific exchange: We establish infrastructure and enable compliant and effective scientific exchange, ensuring the dissemination of accurate and evidence-based information.

  • Driving change management: We focus on change management practices to drive sustainable solutions, facilitating the adoption of new approaches and strategies within Medical Operations.

Strategic Objectives:

  • Creation of Medical Excellence Standards and Guidance document: Our aim is to develop a comprehensive document that serves as a reference for Medical Operations professionals, encompassing best practices, guidelines, and standards for achieving excellence in the field.

  • Stakeholder mapping and management: We strive to identify key stakeholders within the Medical Affairs ecosystem and develop strategies to effectively engage and manage these relationships.

  • Change management resources: We provide resources and tools to support change management initiatives within Medical Operations, enabling successful implementation of new processes and strategies.

  • Definition of meaningful KPIs: We work toward establishing key performance indicators (KPIs) that accurately measure the success and impact of Medical Operations activities, providing meaningful metrics for evaluation and improvement.

FAWG OVERVIEW

MEMBERS

RESOURCES RELATED TO MEDICAL OPERATIONS

Three “Generations” of Insights Implementation

From the Spreadsheet Age to the Age of Generative AI: Where is your organization on the continuum of Insights Management? (And why no one "age" fits the needs of all teams.)
Driving Excellence: Measuring and Enhancing the Performance and Impact of Medical Affairs

Driving Excellence: Measuring and Enhancing the Performance and Impact of Medical Affairs

This session will delve into maximizing Medical Affairs’ performance and strategic impact through effective metrics and innovative approaches.

The Discoverability Dilemma: Navigating the Maze of Digital Content in Healthcare

The MAPS Puerto Rico Roundtable hosted by Real Chemistry in March 2024 discussed the integration of digital platforms, AI, and personalized content to enhance engagement with healthcare providers (HCPs). The panel emphasized the shift towards real-time, tailored information delivery and the importance of leveraging insights from both traditional and digital sources to support effective engagement strategies while ensuring compliance.
Why NOW is the Time to Measure Medical Impact

Why NOW is the Time to Measure Medical Impact

In this podcast, we explore now that we appreciate the need to demonstrate impact and technologies exist that allow us to measure impact...what's holding us back?
How Do Publications Find Their Audience?

How Do Publications Find Their Audience?

This webinar explores how we can ensure best practices in journal selection and publication performance.
MAPS Medical Affairs Textbook Featured

BOOK RELEASE: MAPS Medical Affairs Textbook

MEDICAL AFFAIRS: The Roles, Value and Practice of Medical Affairs in the Biopharmaceutical and Medical Technology Industries (Taylor & Francis, 2024)