In this webinar, three panelists will explain how medical information teams are transforming customer experience through digital transformation and provide details around use of web portals, chatbots, literature search, content authoring and query management
Educational objectives: This webinar will provide the following learning objectives to the audience:
- Identify the key role of medical information in improving customer experience
- Understand the role of technology in overcoming challenges
- Explore usage of web portals, chatbots, literature search, content authoring and query management
Moderator: Sameer Lal
SVP – Business Development, IndegeneMedical Affairs Professional Society
Speaker: Georgios Tramountanis
Head, Global Oncology Medical Information and Review at Takeda OncologyMedical Affairs Professional Society
Speaker: Jennifer Riggins, PharmD
Former Sr. Advisor, Global Medical Affairs, Eli LillyMedical Affairs Professional Society
HOW TO ATTEND
MAPS members: All MAPS members are automatically registered for upcoming webinars and can join via MAPS Connect. Add to your calendar from this page, from our Tuesday “Upcoming Events” newsletter, or from the MAPS LinkedIn Events Page. Then join the webinar via your calendar link or the button that heads this post at the time of the event (you will be prompted to log into MAPS Connect).
Non-members: We invite you to become a member today or purchase access to the on-demand recording.
On-Demand Viewing: This webinar will be posted for on-demand viewing by MAPS members (free) and non-members ($45) to the Content HUB within three business days of the event.